How it works
From intake to delivery, here's exactly what to expect.
Complete your intake
5 minutes
Start by selecting your treatment area and completing a brief health questionnaire. We ask about your medical history, current medications, goals, and lifestyle. It's straightforward — no medical jargon, no unnecessary questions.
- ✓Select your treatment category (weight loss, testosterone, etc.)
- ✓Answer health and lifestyle questions
- ✓Upload any existing lab work (optional but helpful)
- ✓Provide your shipping and contact information
Physician review
Within 24 hours
A licensed, board-certified physician reviews your intake and medical history. This isn't an algorithm — it's a real doctor evaluating whether the treatment is appropriate and safe for you specifically.
- ✓Licensed physician reviews your complete health profile
- ✓Physician reaches out to discuss your treatment plan
- ✓Lab work ordered if clinically necessary (included for TRT patients)
- ✓Prescription issued if medically appropriate
Prescription ships
3-5 business days
Once your physician approves your prescription, it's sent to an FDA-registered compounding pharmacy. Your medication is prepared, quality-tested, and shipped directly to your door with everything you need.
- ✓Medication compounded by FDA-registered 503B pharmacy
- ✓Quality tested before shipping
- ✓Shipped with all necessary supplies (syringes, alcohol swabs, etc.)
- ✓Discreet packaging — no one will know what's inside
Ongoing care
Continuous
Your care doesn't stop at delivery. Your physician monitors your progress, adjusts dosages as needed, and is available for questions. Follow-up lab work is scheduled at appropriate intervals to ensure optimal results.
- ✓Regular check-ins with your prescribing physician
- ✓Dosage adjustments based on your response and labs
- ✓Direct messaging with your care team
- ✓Cancel or pause anytime — no contracts, no penalties