Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, date of birth, health information provided during your intake, and payment information. We also collect certain information automatically when you visit our website, including your IP address, browser type, and device information.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to process your prescriptions and orders, to communicate with you about your treatment, and to comply with legal obligations. Your health information is shared only with your prescribing physician and our pharmacy partners as necessary to fulfill your prescription.
3. HIPAA Compliance
Your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain administrative, physical, and technical safeguards to protect your PHI. Your health information will never be sold to third parties.
4. Data Security
We implement industry-standard security measures to protect your personal and health information. All data is encrypted in transit and at rest. Access to your information is restricted to authorized personnel only.
5. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of your health records. To exercise these rights, contact us at privacy@marrowrx.com.
6. Contact
For questions about this privacy policy or your data, contact us at privacy@marrowrx.com.